If a player deposit via credit card $100. more than 8 months ago and ran the balance up to over $700 and took NO bonus; why should a book require personal documentation before a payout? The payment has LONG SINCE cleared to them and is obviously a delaying tactic in my opinion.. What is the general opinion here. I could see it if the payment was within a month or 2 ago, although that would be a stretch at 2 months.